Kji & Co Sdn Bhd (770856-D)
ONLINE PURCHASE T&C
Online Purchase is for Kji & Co Sdn Bhd Members and non-member to proceed for online purchase and payment.
Cancellation Policy
Kji & Co Sdn Bhd do not allow cancellation once payment processes.
Shipping & Return
Subject to stock availability, we will ship a confirmed order within 3 working days to 5 working days of receipt when your order has been placed, you will receive an order acknowledgement and when the order is shipped from our distribution center, you will receive an email to inform you of your order status. At the bottom of the email you will find the tracking number for your
package.
Shipping Rates
We offer FREE SHIPPING using standard courier service for delivery anywhere within West Malaysia. This will be the default method for shipping. If you are from countries outside Malaysia and wish to purchase our products, please contact us
to have separate arrangement.
Return Policy
We only accept return of goods shipped in the event of manufacturing defect or due to causes of delivery (subject to customer providing reference pictures for detailed analysis). In such incidents, we will be responsible to replace a new set of the said product. We do not refund in cash if payment via credit cards and entertain any other causes for return. Please e-mail us at
[email protected] if you have any request on return.